Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.2
Location
6.8
Service
8.6
Dining
6.7
Guest reviews
7.0/10
based on 9 reviews
8.5
8.5/10 based on 1195 reviews
Robert
United States,
February
2024
7.0/10
The hotel is conveniently located near Naiharn Beach, offering clean and comfortable rooms, although some are a bit outdated. The staff is helpful and friendly, but some services come at a high price. The dining experience could be improved with more variety of food choices.
Rooms
7.0
The rooms, though on the smaller side, were clean and had a balcony for fresh air. However, some rooms showed signs of being old and outdated.
Service
8.0
The staff was extremely nice and helpful, but requesting a deposit double the accommodation cost seemed excessive.
Location
7.0
The hotel is a bit far from shops and restaurants unless you have transportation, but it's close to the beautiful Naiharn Beach.
Dining
6.0
The dining options were good but somewhat repetitive, with room for improvement in variety considering the prices.
Facilities
7.0
The hotel offers convenient facilities, but some may find them a bit overcrowded and understaffed.
Tommy
United Kingdom,
January
2024
8.2/10
The hotel rooms are very nice and modern, relatively comfortable to live in, incredibly spacious, and tastefully decorated. I enjoyed the view from my room. The service was top-notch with friendly and competent staff who go the extra mile to ensure a smooth stay. The hotel's location offers a nice view of the sea but may require some planning for transportation. The dining experience was delicious, with fresh, tasty food. Overall, a great stay with a few minor drawbacks.
Rooms
9.0
The rooms were incredibly spacious and really tastefully decorated.
Service
9.0
The staff were very friendly and competent, ensuring a hassle-free experience. I appreciated their attention to detail, like repeating orders to avoid mistakes.
Location
7.0
The location offers a nice view of the sea but may require some transportation planning due to its distance from popular areas.
Dining
8.0
The dining experience was very tasty, with delicious options like freshly baked croissants and fresh juices. However, there could be more variety in the breakfast offerings.
Facilities
8.0
The hotel provides facilities like room service, laundry, and tour assistance for a convenient stay.
Cecil
United Kingdom,
January
2024
8.0/10
The hotel offers extremely comfortable and spacious suites with good air conditioning, making the stay luxurious. The staff is wonderful, and the service is trustworthy despite the minimum number of staff. The location is picturesque next to the sea, but quite far from the main tourist spots. The dining experience is pleasant with a relaxed atmosphere and some variety in snacks, though daily options may be limited.
Rooms
9.0
The rooms are spacious and luxurious, with good air conditioning.
Service
9.0
The service was amazing, from room service to common area tidiness.
Location
7.0
The location is beautiful next to the sea but a bit far from popular tourist areas.
Dining
7.0
The dining experience offers a pleasant and easy-going atmosphere with some variety in snacks.
Facilities
8.0
The facilities are well-maintained and enjoyable for guests.
George
United Kingdom,
December
2023
8.4/10
I had an amazing time at this hotel! The rooms were lovely, very large with great views overlooking the pool and the sea. Plus, being at ground level just in front of the swimming pool was so convenient. It wasn't that much more expensive, which was a bonus.
Rooms
9.0
The rooms were spacious, modern, and had all the facilities I needed.
Service
9.0
The staff were always very sweet and helpful. They even brought down the sunbeds for in-room massages, showing great hospitality and trustworthiness.
Location
7.0
The hotel's location is ideal for those looking to relax. It's right next to a seated restaurant area and a bar, perfect for unwinding. However, it's not within walking distance to the beach or bars, more suitable for a quiet retreat.
Dining
8.0
The dining experience was wonderful, offering a great choice of fresh foods with a relaxed atmosphere different from larger hotels.
Facilities
9.0
The facilities were top-notch, catering to all my needs during the stay.
Pete
United Kingdom,
December
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were very clean and spacious, and the bathrooms were also well-maintained. The service was exceptional, with efficient tour arrangements and extraordinary staff. However, the location was a bit far from shops and restaurants, making it less inviting for exploring outside the resort. The dining options were good but could have been more varied.
Rooms
8.0
The rooms were very clean and bathrooms were very spacious.
Service
9.0
The staff were extraordinary in all services and very attentive to detail, even repeating orders back to ensure accuracy.
Location
7.0
The hotel's location is a little far from shops and restaurants if you don't have transportation, but there are convenient rental options nearby like bikes and mopeds.
Dining
7.0
The dining experience was good with attentive staff, although more food choices could improve the overall quality.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
John
United Kingdom,
November
2023
6.0/10
The hotel rooms were full of insects, had very old furniture, and lacked privacy with small size and no curtains for proper coverage. However, the staff was awesome, always friendly and helpful, offering recommendations for local trips with verified companies. The location, while a bit far from the city center, provides a private and peaceful stay, great for a lazy breakfast or driving to nearby crowded areas. The dining included a limited selection of bakery items, packed milk, juice, and fruits. The hotel facilities were decent.
Rooms
5.0
The rooms were full of insects, very old furniture, small with no privacy, and lacked proper curtains.
Service
9.0
The staff was awesome, always friendly and helpful, and recommended local trips with verified companies.
Location
7.0
The location is a bit far from the city center but offers a private, peaceful stay. It's close to Nai Harn with a free shuttle on alternate days.
Dining
5.0
The dining experience was average with few bakery items, packed milk, juice, and fruits.
Facilities
6.0
Basic facilities were provided at the hotel.
Joseph
United Kingdom,
November
2023
7.0/10
The hotel offers a unique experience with rooms housed in shipping containers, which are spacious and well-equipped. While the deodorizing spray masked a mold smell in some areas, the good air conditioning made the stay comfortable. The service is incredibly friendly and efficient, although there was a slight hiccup in providing a pan cover. The dining experience, while not outstanding, offers a good selection and a relaxed atmosphere. The facilities are adequate for a comfortable stay.
Rooms
7.0
The rooms are housed in shipping containers, spacious, and equipped with good air conditioning.
Service
8.0
The service is incredibly friendly, with a minor oversight in providing a pan cover.
Location
6.0
The location is serene and away from the tourist spots, but smoking is prevalent.
Dining
7.0
The dining experience offers a good selection in a relaxed atmosphere.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Mark
United Kingdom,
October
2023
5.6/10
The hotel provides a fresh air balcony but lacks privacy due to incomplete curtains. Beware of the strict fridge policy. The rooms are small and outdated but offer a balcony for ventilation.
Rooms
6.0
The rooms are outdated and require fresh air on the balcony. Curtains provide minimal privacy.
Service
7.0
The staff is friendly and helpful, but encounters with attitude are noted especially regarding pool rules.
Location
5.0
The hotel is private and away from the crowds, but it's distant from shopping and dining areas.
Dining
5.0
The dining options are limited, with a lack of variety that can be a bit tedious.
Facilities
6.0
Facilities include a poolside residence and proximity to a large 7-Eleven store.
Harry
United Kingdom,
September
2023
8.0/10
The hotel offers very large and comfortable rooms with a separate living room area and kitchen, ideal for longer stays. However, the outdated rooms have a slight smell issue. The service was exceptional thanks to the hardworking and professional staff members. The location is fantastic with breathtaking views but a bit far from shops and restaurants if transportation is lacking. The dining options are great with a variety of choices but slightly tired. Overall, a serene location with excellent value for money.
Rooms
7.0
The rooms are very spacious with a separate living room area and kitchen, making them perfect for longer stays.
Service
9.0
The staff went above and beyond to make our stay amazing, especially thanks to Nan, Vindy, Yuri, and Somzaa.
Location
8.0
The hotel is in a truly serene area of Phuket with fantastic views to die for, though a bit far from shops and restaurants.
Dining
8.0
The dining options are great with a variety of choices, offering both Western and Thai options.
Facilities
8.0
The facilities are complete and satisfactory for a comfortable stay.
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